2018 Privacy Policy

Last Modified: January 8, 2018

American Hotel Income Properties REIT (GP) Inc., and its subsidiaries and affiliates: American Hotel Income Properties REIT LP, AHIP Management Ltd., (collectively, “AHIP”, or “we”, “us”, or “our”, as applicable) are committed to protecting your privacy. We fully adhere to the principles of integrity and trust, and respect your right to the protection of any personal information you may have entrusted to us while using this website and the services it provides.

This Privacy Policy applies to information you supply to us. The information may be provided via the websites owned or operated by AHIP including ahipreit.com (the “Website”).

By visiting or using the Website, you agree to the practices and policies set forth in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Website.

Information We Collect

We collect two basic types of information from you in conjunction with your use of the Website: personal information and non-personal information. Personal information is any information that can individually identify you and includes (without limitation), your name, email address, and contact information.  Non-personal information includes information that does not personally identify you and may include (without limitation) tracking and usage information about your location, demographics, transaction information, use of the Website and the Internet, etc.

Personal Information

There are a number of circumstances in which you may voluntarily supply us with your personal information. The most common ways in which we may collect your personal information include, without limitation, when you:

  • Request customer service or other assistance;
  • Sign up to receive emails from us;
  • Participate in surveys, special events, and promotions;
  • Participate on social media accounts involving AHIP; and
  • Any other place on the Website where you knowingly volunteer personal information.

Social Media Sites

When you interact with any AHIP account on a social media platform, such as Twitter, we may collect the personal information that you make available to us on that page or account, including your user ID and/or username, and any information you have made public in connection with that social media service. Please note, however, that we will comply with the privacy policies of the corresponding social media platform and we will only collect and store such personal information that we are permitted to collect by these social media platforms.

Non-Personal Information

When you use the Website, our servers may keep an activity log that does not identify you individually. We use this information to assist us in running the Website and ensuring proper operation. These logs may include information such as:

  • Demographic data of Website users, including end customers;
  • Transaction information such as purchases and use of discounts/rewards;
  • Device information about your computer, mobile device, or other device that you use to access the Website, which may include your IP address, geolocation information, unique device identifiers, browser type, browser language, and other transactional information;
  • Usage information about your use of the Website, such as a reading history of the pages you view;
  • Additional traffic data, such as time and date of access, software crash reports, session identification number, access times, and referring website addresses;
  • Your search terms and search results; and
  • Other information regarding our users’ use of the Website.

How We Use Information

When your personal information is collected, it is collected with your express or clearly implied consent. It is not sold or leased to unaffiliated third parties, and it is not retained for purposes other than those for which it was collected. Only aggregated information, that is, general statistics that do not include personal information that identifies individuals may be shared with a limited number of third parties. To ensure our commitment to your privacy, AHIP agrees to comply in all material respects with all applicable privacy laws, rules, and regulations.

Contact Us Form
The information collected on our Contact Us Form is used solely for the purposes of responding to a request for information or contact. The details of your submission may be retained for purposes of responding to your future inquiries.


The information you provide is used to provide you with our email newsletter. This information is stored in a secure environment and will not be shared outside of AHIP, its published partners and its affiliates.


Cookies are small bits of data stored on your computer. Our website, similar to most other websites, uses cookies to allow us to deliver content tailored to your preferences. You may set your browser to notify you when a cookie is received, giving you the option to either accept or reject it. Please consult the “Help” section of your browser for more information. Please note that by blocking any or all cookies, you may not have access to certain features, content, or personalization available through the Website.

How We Respond to Do Not Track Signals

Some web browsers may let you enable a “Do Not Track” feature that sends signals to the website you visit, indicating you do not want your online activities to be tracked or engaged in other types of data collection. These are segments of computer code that communicate with a website similarly to cookies. However, this is different than blocking or deleting cookies, as browsers with a “do not track” feature enabled may still accept cookies. This Website does not currently honor “Do Not Track” requests. If we do so in the future, we will describe how in this Privacy Policy.

Data Security and Integrity

AHIP uses commercially reasonable safeguards and technology that complies in all material respects with applicable laws and industry standards to guard personal information against loss, destruction, misuse, improper disclosure, and unauthorized access or modification. We make commercially reasonable efforts to ensure that the personal information we collect is not altered in any way, or reprocessed in a way that makes it incompatible with the purpose for which it was originally collected. Please understand, however, that no transmission of data over the internet or any other public network can be guaranteed to be 100% secure.  We do not promise, and you should not expect, that your personal information or private communications will always remain private.

Disclosure of Information

In the course of making the Website available to you, we may delegate our authority to collect, use or disclose your information to third party subcontractors. Third party subcontractors may include web hosts, payment processors, delivery and logistics providers and social network integrators. If we transfer any personal information to a third party subcontractor, we will provide the subcontractors only with the information needed to perform the subcontracted service, and will use appropriate contractual or other means to provide a comparable level of protection while the information is being used by them.

We may make your information available to AHIP’s subsidiaries, parent companies, published partners, and affiliates. We may also use or disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or the Website; (b) respond to requests from public and government authorities; (c) protect and defend our rights or property, the Website, or our users; and (d) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, or the users of the Website or the public.

If we sell all or part of our business or make a sale or transfer of our assets or are otherwise involved in a merger or transfer of all or a material part of our business, AHIP may transfer your information to the party or parties involved as part of that transaction.

Links To or From Other Sites

Please note that the Website may link to other websites and online services operated by third parties. These websites and applications operate independently from us, and we do not control their privacy policies, which may be different from ours. We encourage you to review the privacy policies of any third party websites or applications, appreciating that your submission of personal information on such websites or applications is subject to those third parties’ privacy policies.

Commitment to Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Website from those we actually know are under 13, and no part of our Website is structured to attract anyone under 13. If you are under 13, please do not attempt to use the Website or send any information about yourself to us.

Notice to Non-US Users

If you are located outside of the United States of America, please be aware that your personal information will be transferred to the United States of America and we cannot guarantee that the laws of the United States of America will accord the same degree of protection as the laws of your jurisdiction. If you are located outside of the United States of America and voluntarily submit personal information to us, you thereby consent to the general use of such information as provided in this Privacy Policy and to the transfer of that information to, and/or storage of that information in, the United States of America.

Access to Data

Upon request, you may have private and secure access to the personal information you have provided to us, and if upon review it is found to be incorrect or incomplete, you may update, modify or delete your information.  To make such a request, please contact us at info@ahipreit.com.

Your Privacy Rights

If you are a resident of California, California Civil Code Section 1798.83 allows you to request information regarding the disclosure of your personal information by us to third parties for the third parties’ direct marketing purposes. This applies only to their activities within the State of California. To make such a request, please contact us at info@ahipreit.com.


AHIP has designated a privacy officer (“Privacy Officer”) who is accountable for our compliance with this Privacy Policy, and for ensuring that information about our policies and practices relating to the management of personal information is easily accessible. All questions or concerns regarding this Privacy Policy and our compliance with it should be directed to the Privacy Officer in writing and sent by email to

Changes to our Privacy Policy

AHIP reserves the right to make changes to this Privacy Policy at any time in our sole discretion and will post and maintain the most recent version of the Privacy Policy on the Website. We may not notify Website visitors of any such amendments by e-mail or other personal contact.  You are responsible for reviewing this Privacy Policy upon each visit to the Website. You can determine if the Privacy Policy has been revised since your last visit by referring to the “Last Modified” date at the top of this document. Please check back for updates and changes.